How to Cancel Norton Antivirus Subscription and Get a Refund?

Norton antivirus is like a security wall for your device and data that covers it from all sides and ensures that no threats can trespass it. Norton offers various antivirus suites according to your device requirements and budget. You can check your device specifications and then get the best and most affordable Norton antivirus plan for your device.

If you are not satisfied with your current plan then you can easily cancel Norton antivirus subscription. But there is a time limit for Norton refund. You can only get a refund on some Norton antivirus plans within 60 days of subscription. 

How to cancel Norton and get refund?

You have to disable your Norton antivirus renewal plan. Now follow the steps mentioned below for disabling the renew plan:

  1. Open your device
  2. Go to the web browser
  3. Search for Norton antivirus
  4. Log in to My Norton
  5. Enter your email address
  6. Enter your password
  7. Click on the login button
  8. Now go to my account
  9. You will see My Subscription page
  10. Toggle the button next to auto-renewal to off
  11. Now your auto-renewal tab is disabled

Before disabling the auto-renew button make sure that you have a few days left on Norton expiration. If the money got deducted from your account then you can easily ask for a refund. But you can only get Norton automatic renewal refund within 60 days. 

How to cancel Norton subscription?

Once you cancel Norton Subscription, your Norton is no longer on auto-renewal mode. But your device is protected until Norton expires. When your antivirus expires then your device will get vulnerable to threats. So, before the subscription expires; renew your plan manually. Some people also cancel Norton subscriptions when they have to transfer their Norton antivirus from one device to another. People transfer the subscription when they get a new device or when they are selling their old computer. But if you want to get your old subscription on your new device then you don’t have to cancel the subscription. You can easily transfer your old Norton subscription to your new device. Follow the steps mentioned below for transferring your subscription:

  1. Open your device
  2. Go to the web browser and search for Norton antivirus
  3. From the Norton page, click on My Norton
  4. Sign in to Norton antivirus
  5. Enter your email address
  6. Type your Norton password
  7. Click on Login
  8. Go to Device security

You will get a list of devices that are currently under your Norton subscription. The devices you are using will appear with an orange or green status. Devices that are no longer in use will appear red or gray. If your device is showing in red or gray color then you can’t transfer the subscription. If your device is active then follow the given steps

  1. You will see an ellipse icon
  2. Click on the ellipse icon
  3. A menu tab will appear on the screen
  4. Now click on Manage license
  5. From the manage device page
  6. Click on What would you like to do and click on Remove Norton
  7. Hit the Next button
  8. Click on Remove Norton tab
  9. Hit the Yes button
  10. Now go to Install on New Device page
  11. For installing Norton on the current device; click on Install now button
  12. For installing Norton on another device; click on Send Link button
  13. Now enter the email address for sending the link
  14. Open the email on the device you want to install Norton
  15. Go to Norton email and click on the link
  16. Now follow the on-screen commands for completing the setup


If you have any kind of Norton automatic renewal complaints then you can ask Norton support and get reliable solutions.

How to troubleshoot Norton Security Error 8504 104?

Norton is a very well-known antivirus for protecting your devices from all kinds of new threats like malware, hackers, and cybercriminals. Norton offers good security to Windows, Mac, Android as well as iOS devices. Norton offers reliable security to its users but people may face Norton error 8504 sometimes. 

The interface of Norton antivirus is very robust where a user barely faces any compile-time errors. But Norton Security error 8504 and 104 is a runtime error that can occur due to various reasons. 

Symptoms of Norton Internet Security error 8504 and 104

  • Your computer will show Norton 360 error 8504 104 every time you open a program
  • Your current running program crashes and Norton error will be displayed on the screen
  • While you are trying to scan from your Norton antivirus; Norton Internet Security has encountered an Error 8504 104 that will appear on the screen.
  • Your computer will respond to input devices (mouse and keyboard) lately.
  • You may also experience periodically freezes.

Causes of Norton Internet Security Error 8504 and 104

  •  You have downloaded faulty setup
  • Your installation process gets corrupted
  • You have deleted Norton files mistakenly
  • Your antivirus is showing conflict with another program

Methods to fix Norton error 8504

Try repairing registry entries

Your antivirus or other programs can show errors while your registry files get corrupted. You can edit the registry files manually but it is not recommendable because if you edit the wrong file then you may get into other problems. So you should always get help from professionals before editing the files. Always create a backup key before you start editing registry entries. Follow the given steps for creating a backup key of Norton antivirus:

  1. Open your PC
  2. Click on the Start menu
  3. Type command on the search bar and press the Enter button
  4. A permission box will appear on the screen
  5. Hit the Yes button
  6. Type regedit on the command prompt
  7. Press the Enter button
  8. You will see a registry editor on your screen
  9. Scroll down and search for Norton related key
  10. Go to the export range and click on the selected branch
  11. Provide a name to the key (Norton Backup Key)
  12. Hit the save button
  13. Your Norton backup file will get saved with .reg extension

Once you get the Norton backup key then ask any technical person for editing the registry files. Do not edit the files yourself if you are not from a technical background.

Cleanout the junk from your computer

Sometimes temporary files can also create conflict with various programs. If you are not sure that what is causing Norton antivirus error 8504 then removing temporary files and other junk from your device can be helpful. It will also clean out your device and remove all unnecessary files. You can use disk cleanup tools for removing junk from your computer:

  1. Open your computer
  2. Click on the start menu
  3. Go to the search bar and type cleanmgr
  4. Press the Enter button
  5. The Disk Cleanup tool will start running on your computer and find out all the accumulated space that can be cleaned up
  6. You will get a list of checkboxes on the screen
  7. Check all the boxes you can remove from your computer
  8. Make sure you have checked temporary files box
  9. Now click on Ok button

The disk cleanup tool will remove all the junk files from your device. Check whether your Norton error 8504 104 gets fixed or not.

If you are still unable to fix your Norton error then uninstall Norton antivirus from your computer and provide a fresh Norton installation.