How to Fix Norton Not Working Windows 10 Error?

Norton is a leading name for distributing top security software around the globe. Most of the people prefer Norton antivirus over other antivirus programs as it offers various advanced security features at very good prices. The interface of Norton is also very strong and user friendly. You can install Norton and protect your device easily. The robust nature of Norton ensures to secure your data and network round the clock. The chances of getting any errors on Norton antivirus are very low. Norton provides you frequent to fight against new threats. But many people still get into some troubles like Norton won’t open Windows 10, unable to run scan, etc.

Norton internet security stopped working

If Norton stopped working on your PC then you are probably using outdated version. You should always keep your antivirus updated in an account to secure the device from all kinds of threats. You will require an internet connection for updating your antivirus. Make sure your device is connected to a smooth internet connection.

How to update Norton internet security?

Open your Norton dashboard and go to security settings

Navigate to “Live update”

Wait for completing Norton Windows 10 update process and then restart your PC

Click on Norton antivirus and perform a test scan for ensuring that your antivirus is running properly. Once you update your antivirus; your antivirus will secure the PC from various new type of malware. It provide real-time security that means if any threat is trying to sneak in your PC; Norton will immediately detect and remove it instantly.

Norton security won’t open

There can be many reasons behind Norton won’t open error. The corruption on your program files is a potential reason for this error. If you are suspecting any kind of issues with your program files then you can use system file checker tool of Windows that can scan and restore all the corrupt files related to Norton antivirus. Here are the steps for using Windows system file checker tool:

Go to search bar and type command

Hit the enter button and a permission dialog box will be displayed on your screen

Hit the Yes button

Type sfc/ scannow on the command prompt and hit the enter button

Windows system file checker tool will start running and scanning all the program files. If your Norton antivirus is dealing with any corruption; this tool will fix it immediately. Now wait for completing the process and follow the on-screen commands.

You can also use Norton Power eraser for scanning your PC. This tool use insights in cloud application to scan the system. So, if your antivirus is not opening from the dashboard then you can use this tool by visiting the website of Norton. Go to the homepage and click on Norton Power Eraser. Download the tool and run installation process. Accept the license and agreement page to finish the installation. Now open Norton power eraser on your PC and click the scan tab. This tool will scan and fix all the necessary files. You can also make various changes according to your system. Then restart your device and check whether your Norton is now running or not.

Norton not responding Mac

If your Norton antivirus is not responding on Mac device then check your antivirus specifications. Make sure you have downloaded Mac supported Norton plan. Windows plan won’t work on Mac device. Compatibility can also be issue when your Mac is unable to fulfill the requirements of Norton antivirus. Try removing and reinstalling Norton plan on your system. You can use RemoveSymantecMacFiles from removing all Norton files. Download this tool from Norton website and then click on Finder icon. Now go to downloads folder and click on file. You have to log in this tool with the admin credentials. Click on the terminal windows and enter the admin credentials. Enter 1 to remove Norton files. Now restart your Mac and perform fresh Norton installation.
Sometimes a small change on Norton antivirus program corrupts the registry files that can lead to Norton won’t run scan error. You will need to repair the registry entries. But editing the Windows registry files manually without any technical support is not recommendable. Any kind of mistake on registry files can lead to irreversible harm to your system. There are various tools available on the internet for repairing registry entries. But before editing your registry files, you should create a backup. Type command on the search bar and hit the enter button. Now type regedit in the command prompt to open registry files. Now a list will appear on the screen; choose Norton antivirus. Provide a name to your backup key and save it in an appropriate folder. The backup key will get saved with .reg extension. After getting the key, use the registry editing tool. Restart your PC and check whether your Norton is running or not.

Guidebook for Norton Security Subscription Renewal

Norton antivirus is known as the best antivirus around the globe. Norton is like a whole package of security features and tools that keep your device protected from all sides. It creates a layer of protection outside your device and network for ensuring that no malicious activities can take place around your network. You can install Norton on your Windows device, Mac as well as phone devices like Android and iOS. Norton offers security features according to the device. Before purchasing Norton, you just have to check your device specifications and then you can easily select the Norton plan according to the device’s need and budget. Once you get Norton on your device then your device is secure for the whole year (or many years according to your plan). But if your Norton antivirus gets expired then your device will again become vulnerable to threats.

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Norton internet security renewal

Your Norton will start sending you a warning notification a month before expiration. You can easily renew your subscription a month ahead of expiration. Many people have queries about the remaining days of subscription. People think that the remaining will get lapse. But no, you don’t have to worry about your remaining subscription. When you renew your subscription; your leftover days of prior subscription get added on your new subscription. So if you renew your McAfee 15 days before your subscription expiry date; 15 days will be added to your new subscription.

Steps for Norton Subscription Renewal

If you want to upgrade your Norton plan while Norton renewal then you have to download and install the Norton suite you want in your device. You have to purchase the Norton suite according to the number and type of devices. If you are purchasing the license for multi-devices then you have to download and install Norton on every device. Once you purchase Norton antivirus then you can easily download and install Norton by signing in your Norton account. Now follow the given steps to Norton Activate redemption:

  1. Open your device
  2. Click on Norton icon
  3. Norton dashboard will appear on the screen
  4. Click on My Norton
  5. Hit the open button
  6. Norton main window will appear on the screen
  7. Hit the Activate Now or Renew button
  8. Your Subscription window will open
  9. Click on Buy a subscription button
  10. You will be redirected to the Norton products page. Choose the Norton plan you want to purchase
  11. Hit the Buy Now (or subscribe now) button
  12. Norton login prompt will appear on your dashboard
  13. Enter your registered email address
  14. Enter your password
  15. Now provide the billing details
  16. Review all the details and your plan before making the payment

Once your Norton gets subscripted; your antivirus will get activated and the remaining days will be added to your new subscription. You can also check the subscription on your Norton account.

How to renew Norton with code?

You can also renew your Norton antivirus by using the Norton product key. If you get the retail copy of Norton then you can either reinstall Norton with product key or you can also directly renew your plan with Norton key. Follow the steps mentioned below for Norton renewal with code:

  1. Open your computer
  2. Click on Norton icon to open the dashboard
  3. Go to My Norton window
  4. Click on Open button
  5. If you want to active your subscription then click on Activate Now button
  6. If you want to renew your subscription then go Help
  7. Now enter the code you got with your Norton.
  8. Make sure you are entering correct code
  9. Click on confirm button

Now your Norton antivirus is renewed. Make sure to check whether your subscription is exceeded or not.

How to Cancel Norton Antivirus Subscription and Get a Refund?

Norton antivirus is like a security wall for your device and data that covers it from all sides and ensures that no threats can trespass it. Norton offers various antivirus suites according to your device requirements and budget. You can check your device specifications and then get the best and most affordable Norton antivirus plan for your device.

If you are not satisfied with your current plan then you can easily cancel Norton antivirus subscription. But there is a time limit for Norton refund. You can only get a refund on some Norton antivirus plans within 60 days of subscription. 

How to cancel Norton and get refund?

You have to disable your Norton antivirus renewal plan. Now follow the steps mentioned below for disabling the renew plan:

  1. Open your device
  2. Go to the web browser
  3. Search for Norton antivirus
  4. Log in to My Norton
  5. Enter your email address
  6. Enter your password
  7. Click on the login button
  8. Now go to my account
  9. You will see My Subscription page
  10. Toggle the button next to auto-renewal to off
  11. Now your auto-renewal tab is disabled

Before disabling the auto-renew button make sure that you have a few days left on Norton expiration. If the money got deducted from your account then you can easily ask for a refund. But you can only get Norton automatic renewal refund within 60 days. 

How to cancel Norton subscription?

Once you cancel Norton Subscription, your Norton is no longer on auto-renewal mode. But your device is protected until Norton expires. When your antivirus expires then your device will get vulnerable to threats. So, before the subscription expires; renew your plan manually. Some people also cancel Norton subscriptions when they have to transfer their Norton antivirus from one device to another. People transfer the subscription when they get a new device or when they are selling their old computer. But if you want to get your old subscription on your new device then you don’t have to cancel the subscription. You can easily transfer your old Norton subscription to your new device. Follow the steps mentioned below for transferring your subscription:

  1. Open your device
  2. Go to the web browser and search for Norton antivirus
  3. From the Norton page, click on My Norton
  4. Sign in to Norton antivirus
  5. Enter your email address
  6. Type your Norton password
  7. Click on Login
  8. Go to Device security

You will get a list of devices that are currently under your Norton subscription. The devices you are using will appear with an orange or green status. Devices that are no longer in use will appear red or gray. If your device is showing in red or gray color then you can’t transfer the subscription. If your device is active then follow the given steps

  1. You will see an ellipse icon
  2. Click on the ellipse icon
  3. A menu tab will appear on the screen
  4. Now click on Manage license
  5. From the manage device page
  6. Click on What would you like to do and click on Remove Norton
  7. Hit the Next button
  8. Click on Remove Norton tab
  9. Hit the Yes button
  10. Now go to Install on New Device page
  11. For installing Norton on the current device; click on Install now button
  12. For installing Norton on another device; click on Send Link button
  13. Now enter the email address for sending the link
  14. Open the email on the device you want to install Norton
  15. Go to Norton email and click on the link
  16. Now follow the on-screen commands for completing the setup


If you have any kind of Norton automatic renewal complaints then you can ask Norton support and get reliable solutions.

How to troubleshoot Norton Security Error 8504 104?

Norton is a very well-known antivirus for protecting your devices from all kinds of new threats like malware, hackers, and cybercriminals. Norton offers good security to Windows, Mac, Android as well as iOS devices. Norton offers reliable security to its users but people may face Norton error 8504 sometimes. 

The interface of Norton antivirus is very robust where a user barely faces any compile-time errors. But Norton Security error 8504 and 104 is a runtime error that can occur due to various reasons. 

Symptoms of Norton Internet Security error 8504 and 104

  • Your computer will show Norton 360 error 8504 104 every time you open a program
  • Your current running program crashes and Norton error will be displayed on the screen
  • While you are trying to scan from your Norton antivirus; Norton Internet Security has encountered an Error 8504 104 that will appear on the screen.
  • Your computer will respond to input devices (mouse and keyboard) lately.
  • You may also experience periodically freezes.

Causes of Norton Internet Security Error 8504 and 104

  •  You have downloaded faulty setup
  • Your installation process gets corrupted
  • You have deleted Norton files mistakenly
  • Your antivirus is showing conflict with another program

Methods to fix Norton error 8504

Try repairing registry entries

Your antivirus or other programs can show errors while your registry files get corrupted. You can edit the registry files manually but it is not recommendable because if you edit the wrong file then you may get into other problems. So you should always get help from professionals before editing the files. Always create a backup key before you start editing registry entries. Follow the given steps for creating a backup key of Norton antivirus:

  1. Open your PC
  2. Click on the Start menu
  3. Type command on the search bar and press the Enter button
  4. A permission box will appear on the screen
  5. Hit the Yes button
  6. Type regedit on the command prompt
  7. Press the Enter button
  8. You will see a registry editor on your screen
  9. Scroll down and search for Norton related key
  10. Go to the export range and click on the selected branch
  11. Provide a name to the key (Norton Backup Key)
  12. Hit the save button
  13. Your Norton backup file will get saved with .reg extension

Once you get the Norton backup key then ask any technical person for editing the registry files. Do not edit the files yourself if you are not from a technical background.

Cleanout the junk from your computer

Sometimes temporary files can also create conflict with various programs. If you are not sure that what is causing Norton antivirus error 8504 then removing temporary files and other junk from your device can be helpful. It will also clean out your device and remove all unnecessary files. You can use disk cleanup tools for removing junk from your computer:

  1. Open your computer
  2. Click on the start menu
  3. Go to the search bar and type cleanmgr
  4. Press the Enter button
  5. The Disk Cleanup tool will start running on your computer and find out all the accumulated space that can be cleaned up
  6. You will get a list of checkboxes on the screen
  7. Check all the boxes you can remove from your computer
  8. Make sure you have checked temporary files box
  9. Now click on Ok button

The disk cleanup tool will remove all the junk files from your device. Check whether your Norton error 8504 104 gets fixed or not.

If you are still unable to fix your Norton error then uninstall Norton antivirus from your computer and provide a fresh Norton installation.